[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"site:en":3,"case:en:energy-sector-crm":109,"seo:en:\u002Fen\u002Fcase-studies\u002Fenergy-sector-crm":29},{"locale":4,"settings":5,"services":30,"hasBlog":38},"en",{"company":6,"contact":20,"social":24,"analytics":27,"seo":28},{"name":7,"legalName":7,"url":8,"nip":9,"krs":10,"address":11,"brand":16,"regon":17,"registryCourt":18,"shareCapital":19},"Softwaresystem sp. z o.o.","https:\u002F\u002Fsoftwaresystem.pl","7532454521","0000807293",{"street":12,"postalCode":13,"city":14,"country":15},"Obrońców Tobruku 5\u002F203A","48-300","Nysa","Polska","SoftwareSystem","","VIII Wydział Gospodarczy Krajowego Rejestru Sądowego w Opolu","5 000 zł (wniesiony w całości)",{"email":21,"phone":22,"meetingUrl":23,"hours":17},"kontakt@softwaresystem.pl","+48 726 456 455","https:\u002F\u002Fapp.simplymeet.me\u002Fsoftwaresystem",{"linkedin":25,"facebook":26,"github":17},"https:\u002F\u002Fpl.linkedin.com\u002Fcompany\u002Fsoftwaresystempl","https:\u002F\u002Fwww.facebook.com\u002Fsoftwaresystempl\u002F",{"gtmId":17},{"ogImage":29},null,[31,39,46,53,60,66,73,78,84,90,97,103],{"key":32,"slug":32,"slugs":33,"title":35,"excerpt":36,"icon":37,"featured":38},"web-apps",{"pl":34,"en":32},"aplikacje-webowe","Web apps","Internal panels, B2B portals and operational tools in the browser, built around your processes.","web",true,{"key":40,"slug":40,"slugs":41,"title":43,"excerpt":44,"icon":45,"featured":38},"custom-software",{"pl":42,"en":40},"dedykowane-oprogramowanie","Custom software","Software written for how your company works when ready-made tools fall short. You own the code.","code",{"key":47,"slug":47,"slugs":48,"title":50,"excerpt":51,"icon":52,"featured":38},"erp-crm-hrm",{"pl":49,"en":47},"systemy-erp-crm-hrm","ERP, CRM and HRM systems","Sales, stock, customers and HR in one system: a ready-made ERP (e.g. WAPRO) or custom modules.","systems",{"key":54,"slug":54,"slugs":55,"title":57,"excerpt":58,"icon":59,"featured":38},"websites",{"pl":56,"en":54},"strony-www","Company websites and web platforms","Fast company websites with a content panel, SEO and contact forms.","globe",{"key":61,"slug":61,"slugs":62,"title":64,"excerpt":65,"icon":61,"featured":38},"cloud",{"pl":63,"en":61},"chmura-i-infrastruktura","Cloud and infrastructure","Servers in the cloud or on premises, with backups, monitoring and predictable costs.",{"key":67,"slug":67,"slugs":68,"title":70,"excerpt":71,"icon":72,"featured":38},"server-admin",{"pl":69,"en":67},"administracja-serwerami","Server administration","Linux and Windows servers: updates, backups, monitoring, security and incident response.","server",{"key":74,"slug":74,"slugs":75,"title":76,"excerpt":77,"icon":74,"featured":38},"devops",{"pl":74,"en":74},"DevOps and CI\u002FCD","Automated builds, tests and deployments, with a quick rollback to the previous version.",{"key":79,"slug":79,"slugs":80,"title":82,"excerpt":83,"icon":79,"featured":38},"ai",{"pl":81,"en":79},"ai-dla-firm","AI for business","Language models for specific tasks: enquiries, documents, reports. With control over your data.",{"key":85,"slug":85,"slugs":86,"title":88,"excerpt":89,"icon":85,"featured":38},"automation",{"pl":87,"en":85},"automatyzacja-procesow","Process automation","Repetitive tasks turned into automatic workflows, usually in n8n.",{"key":91,"slug":91,"slugs":92,"title":94,"excerpt":95,"icon":96,"featured":38},"integrations",{"pl":93,"en":91},"integracje-api","API integrations","We connect ERP (e.g. WAPRO), KSeF, online shops, couriers, payments and CRM so data is not retyped.","api",{"key":98,"slug":98,"slugs":99,"title":101,"excerpt":102,"icon":98,"featured":38},"architecture",{"pl":100,"en":98},"architektura-oprogramowania","Software architecture","A plan for a system before coding, or a clean-up of one that grew without a plan.",{"key":104,"slug":104,"slugs":105,"title":107,"excerpt":108,"icon":104,"featured":38},"maintenance",{"pl":106,"en":104},"utrzymanie-systemow","Maintenance and development","Updates, backups, monitoring, fixes and new features after launch. We also take over other teams' systems.",{"item":110},{"key":111,"slug":112,"slugs":113,"title":115,"excerpt":116,"client":117,"industry":118,"year":29,"tags":119,"metrics":124,"cover":29,"visibility":134,"visibilityType":135,"featured":136,"problem":137,"result":138,"body":139,"seo":185,"related":186},"energy-crm","energy-sector-crm",{"pl":114,"en":112},"crm-branza-energetyczna","CRM for the energy industry","CRM tailored to energy sales cycles: leads, quotes, contracts, after-sales support, and management reports.","Client: energy sector company, Poland (anonymous)","Energy sector",[120,121,122,123],"CRM","B2B sales","PostgreSQL","Automation",[125,128,131],{"label":126,"value":127},"CRM for the entire sales organization","1",{"label":129,"value":130},"Customer and contract view","360°",{"label":132,"value":133},"Sales, back-office, service","Multi-team","Anonymous","anonymous",false,"Sales, back-office, and service used different tools – hard to track quote and contract status.","Sales reps work in one CRM instead of connecting emails and spreadsheets.",{"title":140,"description":141,"ogTitle":142,"ogDescription":143,"industry":118,"heroTitle":144,"heroLead":145,"clientLabel":117,"visibilityLabel":146,"challenge":147,"solution":158,"results":170,"visibilityType":135,"technologies":184},"Energy sector CRM – case study","Dedicated CRM for an energy company: from first contact through multi-year contracts and after-sales support.","Energy CRM – SoftwareSystem","Case study: CRM for the energy sector – B2B sales, contracts, and customer service.","Energy sales without scattered spreadsheets","An energy supplier with a growing B2B customer base – leads in email, quotes in Excel, no contact history in one place.","Anonymous project (NDA)",{"badge":148,"title":149,"lead":137,"paragraphs":150,"bullets":154},"Challenge","Leads and contracts outside one process",[151,152,153],"No unified customer view: contact history, quotes, contracts, and service tickets in separate places.","Long B2B energy sales cycles required many approval stages – without a system, deadlines and quote versions were easily lost.","Management had no current sales pipeline without manual reports from sales reps.",[155,156,157],"Leads in email inboxes","Quotes in spreadsheets without versioning","No pipeline for management",{"badge":159,"title":160,"lead":161,"paragraphs":162,"bullets":165},"Solution","CRM tailored to energy sales process","Leads, quotes, contracts, and after-sales support in one system with approval workflows.",[163,164],"We designed a CRM with a sales funnel tailored to the energy industry – from lead qualification to multi-year contract signing. Each stage has assigned ownership and deadlines.","The quote module supports versioning and internal approval. Billing system integration syncs contract data after deal closure.",[166,167,168,169],"B2B sales funnel with industry-specific stages","Quote versioning and approval workflow","360° contact history","Pipeline reports for management",{"badge":171,"title":172,"lead":138,"paragraphs":173,"bullets":176,"metrics":180},"Outcome","Predictable sales process and complete customer history",[174,175],"Management sees the pipeline in real time – without weekly sales standups for numbers.","Back-office and service access the same customer history as sales – fewer “who handled this?” questions.",[177,178,179],"One system for the full sales cycle","Versioned quotes with change audit","Current pipeline for management",[181,182,183],{"label":126,"value":127},{"label":129,"value":130},{"label":132,"value":133},[120,121,122,123],{"title":140,"description":141,"ogTitle":142,"ogDescription":143,"ogImage":29,"noindex":136},[187,209,233],{"key":188,"slug":188,"slugs":189,"title":191,"excerpt":192,"client":193,"industry":194,"year":29,"tags":195,"metrics":199,"cover":29,"visibility":134,"visibilityType":135,"featured":38,"problem":207,"result":208},"erp-window-joinery",{"pl":190,"en":188},"erp-stolarka-okienna","ERP system for a window manufacturer","B2B portal: orders, contract preview, transport packages, lead-time forecasts, shipping claims, and shipment tracking.","Client: window joinery manufacturer, Poland (anonymous)","Window joinery",[196,197,122,198],"ERP","B2B portal","Shipping integrations",[200,202,205],{"label":201,"value":130},"Order, contract, and package view",{"label":203,"value":204},"Shipment status monitoring","Live",{"label":206,"value":127},"Portal for the B2B partner network","Sales, production, and logistics used separate systems – end customers had no transparent status view.","One access point instead of calls and emails about order status.",{"key":210,"slug":211,"slugs":212,"title":214,"excerpt":215,"client":216,"industry":217,"year":29,"tags":218,"metrics":222,"cover":29,"visibility":134,"visibilityType":135,"featured":38,"problem":231,"result":232},"transport-routes-docs","transport-routes-shipping-docs",{"pl":213,"en":211},"analiza-tras-dokumenty-spedycyjne","Route analysis and international shipping docs","Route optimization, international shipping document generation, and fleet fuel consumption monitoring.","Client: transport company, Central Europe (anonymous)","Transport and freight",[219,220,122,221],"Route analysis","Shipping documents","Maps",[223,226,228],{"label":224,"value":225},"International shipment handling","Multi-country",{"label":227,"value":127},"Unified shipping document system",{"label":229,"value":230},"Route and fuel analysis access","24\u002F7","Dispatchers and drivers worked on spreadsheets and Word templates – every international shipment was a separate process.","Dispatchers plan routes in the system, documents are generated automatically.",{"key":234,"slug":235,"slugs":236,"title":238,"excerpt":239,"client":240,"industry":241,"year":29,"tags":242,"metrics":246,"cover":29,"visibility":134,"visibilityType":135,"featured":136,"problem":255,"result":256},"education-elearning","e-learning-platform",{"pl":237,"en":235},"platforma-elearningowa","Full-scale e-learning platform","LMS with courses, tests, certificates, lecturer and admin panels, and participant progress tracking.","Client: educational institution, Poland (anonymous)","Education",[243,244,245,122],"E-learning","LMS","Vue.js",[247,250,253],{"label":248,"value":249},"Active platform users","1000+",{"label":251,"value":252},"Students, lecturers, admins","Multi-role",{"label":254,"value":127},"E-learning platform","Lecturers published content in different places – participants had no unified progress panel.","Participants have one panel, lecturers have a course delivery tool."]